Support

Every message reaches a person, not a queue. Email support@pano.fm and we will get back to you — usually the same day, always within a few.

Report something

Reporting inside the app is the fastest route, because it carries the context we need with it. We review reports and act on violations, typically within 24 hours — see the Community Guidelines for what we act on and how.

• A film — tap the “···” on it and choose Report.
• A voice — tap the “···” on the voice in the rail and choose Report.
• A message — press and hold the message, then choose Report.
• A person — open their profile and choose Report or Block. Blocked accounts are listed under Settings › Blocked, where you can unblock at any time.

For an urgent safety concern, or a copyright claim, email support@pano.fm directly and put the reason in the subject line so it jumps the line.

Your account

• Delete your account — Settings › Delete Account, inside the app. It is immediate and permanent: your films, voices, messages and profile are erased, not hidden.
• Get a copy of your data, or ask us to correct something — email support@pano.fm. More on your rights in the Privacy Policy.
• Locked out, or lost access to the email you signed up with — email us from any address and tell us the username.

Trouble with the app

Tell us what you were doing, what happened instead, and which iPhone and iOS version you are on. If it is a recording or upload problem, the film title helps us find it in the logs.

Everything else

Press, partnerships, and anything that does not fit above: support@pano.fm.

Pano is operated by Systems Unchained LLC.